Identified - We are still in communication with Sectigo regarding the rate limits that were reached. The rate limits were reported to have been lowered globally in order to reduce the impact and performance to Sectigo's customer base. SSL issuance may be intermittent during the time in which the limitations are reached.
Jun 16, 09:32 CDT
Update - We are still in communication with Sectigo. They have reported that the issue has been escalated as urgent to their development team in order to investigate as soon as possible.

There is a chance that the API call limit we hit resets at some interval and the problem will resolve itself on its own, however, we will continue to monitor and provide updates as necessary.
Jun 14, 12:54 CDT
Update - We have reached out to Sectigo regarding this issue. We are currently awaiting more information.
Jun 14, 11:37 CDT
Investigating - We have been notified regarding Partners being unable to purchase SSL certificates. It appears that we may have hit an API limit. This will also prevent free SSL certificates from being processed at this time.
Jun 14, 10:45 CDT
cpanel.net Operational
90 days ago
99.99 % uptime
Today
support.cpanel.net Operational
90 days ago
99.99 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
forums.cpanel.net Operational
90 days ago
100.0 % uptime
Today
docs.cpanel.net Operational
90 days ago
100.0 % uptime
Today
manage2.cpanel.net Operational
90 days ago
99.99 % uptime
Today
store.cpanel.net Operational
90 days ago
99.99 % uptime
Today
verify.cpanel.net Operational
90 days ago
100.0 % uptime
Today
httpupdate.cpanel.net Operational
90 days ago
100.0 % uptime
Today
securedownloads.cpanel.net Operational
90 days ago
99.84 % uptime
Today
news.cpanel.net Operational
90 days ago
99.99 % uptime
Today
blog.cpanel.net Operational
90 days ago
100.0 % uptime
Today
features.cpanel.net Operational
90 days ago
100.0 % uptime
Today
www.webprossummit.com Operational
90 days ago
100.0 % uptime
Today
university.cpanel.net Operational
90 days ago
99.99 % uptime
Today
partners.cpanel.net Operational
90 days ago
100.0 % uptime
Today
partnersignup.cpanel.net Operational
90 days ago
100.0 % uptime
Today
go.cpanel.net Operational
90 days ago
100.0 % uptime
Today
jobs.cpanel.net Operational
90 days ago
100.0 % uptime
Today
job.listings.cpanel.net Operational
90 days ago
100.0 % uptime
Today
DNS Services Operational
90 days ago
100.0 % uptime
Today
www.whmcs.com Operational
90 days ago
100.0 % uptime
Today
auth.sso.cpanel.net Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 25, 2021

No incidents reported today.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021
Completed - The scheduled maintenance has been completed.
Jul 17, 21:58 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 21:43 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 17, 21:43 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 21:01 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 17, 19:03 CDT
Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021
Completed - The scheduled maintenance has been completed.
Jul 13, 11:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 10:30 CDT
Scheduled - buildkey.cpanel.net, a backend service binary builds rely on, will have its primary access moved behind out internal proxies. The bulk of the move from the user point of view will be DNS updating to point from the boxes, to proxies. It should be a smooth transition.
Jul 13, 10:21 CDT
Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.